Introduction:

ISO 21001:2018 is an international standard that specifies requirements for a management system for educational organizations (EOMS) to help them provide quality education and meet the needs and expectations of their learners and other interested parties. As an accredited certification body by EGAC, iCAA can help educational organizations achieve certification to ISO 21001:2018.

Benefits:

The benefits of ISO 21001:2018 certification include improved education management, enhanced learner satisfaction, increased efficiency, and compliance with regulatory requirements. It also helps educational organizations identify and address risks and vulnerabilities in their education management processes.

Certification Process:

The certification process involves several steps, including an application, a documentation review, an on-site audit, and issuance of the certificate. The audit process includes a review of the organization’s EOMS, as well as an assessment of its compliance with regulatory requirements.

Maintaining certification requires ongoing compliance with the standard and periodic surveillance audits to ensure continued compliance.

Key requirements of ISO 21001:2018 include a focus on learner-centered education, a commitment to continuous improvement, effective communication with learners and other interested parties, and the involvement of learners in the education management process. The standard also emphasizes the importance of leadership commitment, employee awareness and training, and the establishment of clear policies, objectives, and processes for education management.